Privacy Policy
Effective Date: 01-01-2025
Welcome to Terchha.
Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://terchha.com, make a purchase, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to process orders, support you, and improve our services.
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via our payment partners; we do not store full card details)
b. Non-Personal / Technical Information
- IP address, browser type/version, device details
- Pages viewed, time spent, referring URLs
- Cookies, pixels, and similar tracking technologies
2. How We Use Your Information
- Process and fulfill orders; provide shipping and delivery updates
- Respond to inquiries and provide customer support
- Send service messages (order confirmations, status updates)
- Send marketing communications if you opt in (you can opt out anytime)
- Operate, analyze, and improve our website, products, and services
- Detect, prevent, and address fraud, security, and technical issues
- Comply with legal obligations
5. Marketing Communications
If you subscribe, we may send you newsletters or promotions. You can opt out by clicking “unsubscribe”
in our emails or contacting us at your@email.com.
6. Data Security
We implement industry-standard safeguards (encryption in transit, access controls, and secure hosting)
to protect your data. However, no method of transmission or storage is 100% secure.
7. Your Rights
- Access and receive a copy of your personal data
- Request correction or deletion (subject to legal/legitimate interests)
- Object to or restrict certain processing
- Withdraw consent for marketing communications
- Data portability where applicable
To exercise these rights, contact us at your@email.com.
We may need to verify your identity before fulfilling your request.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy,
comply with legal obligations, resolve disputes, and enforce our agreements.
9. Third-Party Links
Our site may contain links to third-party websites or apps. Their privacy practices are governed by
their own policies. We are not responsible for their content or practices.
10. Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from
children. If you believe a child has provided us data, please contact us to delete it.
11. International Users
If you access our site from outside our operating country, your information may be processed in locations
with different data protection laws. We take steps to ensure appropriate protections are in place.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
Continued use of the site after changes means you accept the revised Policy.